Interactive / Digital Producer

The Digital Producer will become a member of the Digital Production team and will support the Mighty & True team with the management and delivery of interactive client programs both large and small. This role is at the center of delivery in the most exciting part of the business: clients and subject matter experts come to you with problems and goals and you work with the resources across the organization (technical and not) to formulate build plans. The DP is a value-add role: you should be able to spot opportunities to build things more effectively, efficiently, and in keeping with emerging trends in the quickly moving digital, interactive and experiential space.

About the job

Key Responsibilities

You will be responsible for translating client wants into feasible, profitable and successful projects. Beginning with the consultation and proposal stage, and following through design and implementation, you'll provide business analysis while keeping open lines of communication with all stakeholders (internal and external) A major part of succeeding here involves the ability to visualize, articulate and solve complex problems quickly. Every client has different objectives and priorities, but you'll need to find ways to convert ideas into projects, even when requirements are unclear. Writing business requirements, estimating, improving processes while communicating at the various stages of the project will be key strengths needed by this role.

The Digital Producer is an enthusiastic problem solver and thrives on being engaged at all levels of the project. Technical understanding in core interactive, rich media, design and web development technologies and processes, as well as a thorough understanding of what it takes to deliver great creative experiences are critical items related to the success in this role. Candidates with creative and/or development backgrounds are strongly preferred.

  • Assists in management of all project phases, including strategy, content creation, design, development, media delivery and quality assurance for digital projects
  • Partner with strategy and development leads to produce a creative and/or technical approach, estimate and timeline for complex digital projects
  • Work closely with design and technical Leads to craft technical approaches to digital solutions.
  • Owns the gathering, definition, and documentation of project requirements and stays focused on the scope of the project throughout the project lifecycle
  • Develops, maintains, and manages project work plans and timelines as necessary to meet changing needs and requirements
  • Defines and tracks tasks, dependencies, priorities, and milestones, and manages assigned internal and external resources to completion
  • Ensures teams understand their assignments, due dates, priorities, and budget
  • Works with each department and management to identify upcoming conflicts and resource gaps at the project level and suggests resource options to ensure that timelines are met
  • Is client facing and a major contributor to client status meetings and/or presents project plans, as appropriate
  • Consistently identifies needs and opportunities that clients may not recognize and ensure project approaches and solutions are linked to current project objectives and as well as future needs
  • Interfaces with external team members and clients to understand project needs and guide best practices
  • Leads and mentors other interactive producers
  • Assist in developing best practices for digital processes and tools
  • Assist in training material creation and delivery of training
Who we're looking for
  • Background and Experience
  • Deep knowledge of web/experiential, mobile, rich media, email development and related design and technology best practices
  • Ability to understand and translate Business requirements to Technical / Creative requirements, and vice-versa.
  • Minimum of 5 years in a technical business analyst, producer or digital project management role, creative project management role
  • Demonstrated experience with the development of small to large scale websites and interactive projects and a strong understanding of associated web development technologies and platforms
  • Some understanding of standard web (HTML, CSS) and scripting (JS, etc.,) concepts (familiarity is good but in-depth would be an asset)...
  • Web-based frameworks an asset (.Net / PHP)
  • CMS Systems (Kentico/Umberco/AEM/Drupal/WordPress)
  • Familiarity with digital and development life cycle and project management methods and tools
  • A team player with strong time-management skills, the ability to motivate others to deliver excellence, and poise and focus under pressure
  • Proficient in Asana (or similar tool), Google Suite and online collaboration tools (Slack, etc…)
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Ability to demonstrate critical thinking and bring clarity amidst ambiguity.
  • Nice to Haves
  • Experience with experiential, 3D, AR or emerging technologies and related design
  • Experience within any of the following areas User Experience Design, Video and Animation, Information Architecture, Site Builds, Creative and SEO
  • Digital Advertising / Media experience.
  • CRM and Marketing Automation Experience.
What’s In It For You?

We live for our clients and we live for doing good work, but we also know the importance of work/life balance and taking care of each other. If you’re a doer (and possibly a mover and a shaker) and want to make a difference with some of the biggest B2B and tech brands in the world but do it while having fun and enjoying life, then this is the team for you. With flexible work hours, a family-oriented environment, we care for our crew just as much as we care for our clients. So, what are you waiting for? Come be Mighty & True and do good things.

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