Templates

Play of the Week: B2B Customer Testimonial Play

Kevin Kerner
November 28, 2023
•
5 minutes

In this week's Play of the Week, we're focusing on harnessing the power of customer testimonials to boost your marketing strategy. Explore our latest playbook, crafted to leverage real customer experiences for greater engagement with prospects and upselling to existing customers.

Play Overview

This playbook offers a strategic approach to using customer testimonials effectively. It's designed to showcase real-life success stories, building trust and credibility among your audience. By highlighting genuine customer experiences, this play aims to illustrate the tangible benefits of your products, encouraging both new customer acquisition and upselling opportunities.

Key Components

Authentic Testimonials: Gathering and showcasing customer success stories across various platforms.

Engaging Narratives: Utilizing emails, webinars, and social media to share compelling customer experiences.

Community Building: Creating a space for customers to share their stories and become brand advocates.

Measuring Success

Success in this play is gauged by the increased trust and credibility among prospects, higher engagement rates, and the growth in customer referrals and upselling opportunities, reflecting the impact of authentic testimonials.

To delve into the specifics of this customer testimonial campaign play, download the PDF here.

Don't miss the chance to elevate your marketing with the power of customer stories. Implement this Play of the Week to not only attract new customers but also to strengthen your relationship with existing ones. For more insights into tech marketing strategies that are both effective and easy to implement, feel free to reach out to us!

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